We operate as a drop-in service Monday to Friday. No appointments are required – people can drop in and speak to our staff to get the support they need. On average, we see 120+ people coming through our doors to access services daily.
When people enter The Marie Trust, the first person they see is a Crisis Intervention Worker. This person welcome visitors through the door, signposts the most appropriate services and refers those who require immediate intervention for crisis work.
The specialised Housing and Welfare Service will see those in immediate crisis. Depending on the specific needs of the individual, they can provide support in many ways such as:
Food poverty in the pandemic
Throughout 2020 we were inundated with requests for food parcels with % of our presentations affected by food poverty and insecurity. This heightened throughout lockdown where we saw 90+ people presenting each day for meal packs and food parcels. Despite the easing of lockdown measures we don’t anticipate that these numbers will reduce.